What should I do if the seeds do not germinate?
Upon receiving your order, we encourage you to contact our support team for assistance. We are dedicated to providing guidance and assistance. If your seeds do not germinate, we will proceed with a refund. It's essential to note that we only initiate refunds if the seeds fail to germinate following our provided instructions. We cannot take responsibility otherwise. In cases where a chargeback is unilaterally raised, we firmly reject this action as it significantly impacts our business operations. Please refer to our refund policy here for further details.
We prioritize customer satisfaction and are committed to ensuring a positive experience for all our customers. Should you encounter any issues or need further clarification, please do not hesitate to contact us at support@seedsconnect.org.
Thank you for choosing Seeds Connect.
Warm regards,